Responsible Gaming at Genting Casino
At Genting Casino, we are committed to providing a safe, secure, and regulated environment where you can enjoy gaming responsibly. We understand that while most players gamble for entertainment, a small number may experience difficulties controlling their gambling habits. Your wellbeing is our top priority, and we encourage all our customers to engage in gaming in a responsible and balanced manner.
Setting Limits
One of the key ways to maintain control over your gaming is by setting personal limits. We recommend that you only gamble with money you have set aside specifically for entertainment purposes. It is important not to wager amounts larger than you are comfortable losing and to avoid chasing losses. Setting deposit, loss, and session limits can help you manage your gaming activity effectively and prevent it from interfering with other areas of your life.
Self-Exclusion
If you feel that you need a break from gambling, Genting Casino offers a self-exclusion option. This allows you to take a temporary or permanent break from gaming by closing your account. Please note that accounts closed under our self-exclusion policy cannot be reopened or reversed for any reason, and permanent self-exclusion remains in place indefinitely. Taking a break can be a valuable step in regaining control and preventing rash wagering decisions.
Safety Tools
We provide various safety tools designed to help you gamble responsibly. These include:
- Deposit limits to control how much money you add to your account
- Loss limits to restrict the amount you can lose over a set period
- Session time limits to help you manage the time spent gaming
Using these tools can help you maintain a healthy balance between gaming and other activities.
Age Restrictions
Genting Casino strictly enforces age restrictions to ensure that only individuals who are legally permitted to gamble can access our services. You must be at least 18 years old or meet the legal minimum age for gambling in your jurisdiction to use our platform. We take this responsibility seriously and employ measures to verify the age of our customers.
Support Options
If you have concerns about your gambling habits or need assistance, we encourage you to seek advice from accredited organisations specialising in gambling support and therapy. Additionally, our friendly support team is available to discuss the self-exclusion process or any other responsible gaming concerns you may have. You can contact us at [email protected] for confidential help and guidance.
Our Commitment
Genting Casino is dedicated to promoting responsible gaming and providing a positive experience for all our customers. We urge you to treat gambling as a form of entertainment and to play within your means. Remember, gambling should never interfere with your daily life or financial stability.
By using our website and services, you agree to abide by this responsible gaming policy. If you do not agree, please refrain from accessing our platform.